Registration :
Payment Options :
How do I pay by credit card?
How do I pay by credit card?
To pay by credit card, we require the following details -
-
Type of credit card
- Card holder's name
- Expiration date
- Billing address of the credit card.
For online purchases, the CVV batch code on the reverse of the credit card is also required. We ensure that every transaction you conduct online is in a safe and secure environment. To achieve this, the website is protected by Secured Socket Layer (SSL) technology by Network Solutions, the leaders in encryption technology.
Can I pay by Check?
Can I pay by Check?
No, currently we are not accepting Check Payments but we will have this option available for customers soon. We will inform you when the Check payment option is available.
Booking Process :
Why do I see limited number of results in a general search?
Why do I see limited number of results in a general search?
The booking engine performs intelligent search and optimizes the search results to display the cheapest fares with the best of the routing options. The results are optimized and only a set of the best results are only displayed for general search so that the number of results is not large and navigation is easier. If you want to search for any specific airlines or preferred airlines then you can use Search by Airline option to get all the search results of your preferred airlines.
Do I need to book a ticket for my infant/child?
Do I need to book a ticket for my infant/child?
Yes, you need to buy tickets for Child and Infant. The fares differ depending on the age of the child. When making a reservation for children please enter the exact age for each child and the fares are calculated accordingly. The Fares you see on Search results are already calculated according to the specific airlines and the children's age. You can see the price breakup on the Price Details tab for each itinerary in the search results. All the international travelers including child and infant need to have valid tickets with passport and visa (Please check Visa info link for more details) while travelling.
What is an e-Ticket?
What is an e-Ticket?
An e-Ticket (electronic ticket) is a paperless electronic document with a unique confirmation number termed as PNR given to passengers in place of a paper ticket. Passengers are required to produce the copy of Itinerary received by email having PNR and e-ticket number at the airport airline counter when checking in for the flight.
What is the process of booking?
What is the process of booking?
After you choose an airline, and complete giving all the passenger and payment details and click the submit button, we validate your credit card and book your reservation. This process may take a couple of seconds. Please do not close the browser when this processing is being done. The next screen would display a message confirming your booking along with a PNR number. You should even receive a Booking confirmation email immediately to the email address you have specified. Please contact the customer support if you do not see the PNR number or if you do not receive the email confirmation.
How do I make a booking for group travel?
How do I make a booking for group travel?
All group booking requests can be mailed to us at
groupbooking@exploretrip.comwith the subject line as Group Booking and we will respond to your request at the earliest. You can even contact the Customer Care. When booking for group bookings, we request you to please include as many details of your travel as possible like number of adults and children traveling, preferred dates and destinations, budget, etc.
After Booking :
Delivery of Tickets :
Security
Is my credit card Transaction secure?
Is my credit card Transaction secure?
We make every effort to keep all your personal information, including your credit card number, secure. We use the Secured Socket Layer (SSL) technology to allow your credit card number to be transmitted in encrypted format over the internet. Once you enter your credit card number, SSL encodes it so it is transmitted in a format that prevents eavesdropping or data theft.