FAQ
Payment Options:
What are the payment options available on ExploreTrip?
How do I pay by credit card?
Why does the billing address have to match with my address on file at the credit card company?
Can I pay by Check?
Booking Process :
Why do I see limited number of results in a general search?
Can I search the fares for some preferred airlines?
Are the prices shown on your site applicable only in USA Dollars ($)?
Are there any hidden fees in the fares shown in search results page?
Do I need to book a ticket for my infant/child?
What is an e-Ticket?
Why do I have to give my email address and phone number while make the reservation.
What is the process of booking?
Can I make a reservation for somebody else?
Can I make the reservation by phone?
Should I enter my frequent-flyer number, meals and other service requests while reservation?
What is the maximum number of seats I can book?
How do I make a booking for group travel?
After Booking :
My flight leaves soon. Where do I confirm my reservation?
How early do I need to check in for my flight?
How do I change or cancel my reservation?
What kind of Visa and documents required for my travel? Do I need transit visa?
Is there anything else that I have to remember before I travel?
Is it compulsory to show my e-Ticket confirmation email at the airport check-in counter of the airline?
How will I get my boarding pass for an e-Ticket?
Where can I find airline toll-free phone numbers?
Delivery of Tickets :
How do I receive my e-Ticket details?
Where will the paper ticket for my flight be delivered?
Can I change the delivery address of my paper ticket after I have completed the booking?
Security :
Is my credit card Transaction secure?